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Cancellation Policy

What is the DINGO cancellation policy?
You can cancel a session within 30 minutes of its booking.

  • A cancellation within 5 minutes of a booking entitles you to a full refund
  • A cancellation between 5 and 15 minutes means you get back 80% of your booking amount
  • A cancellation between 15 and 30 minutes means you get back 50% of your booking amount

For more information, please visit the Terms of Usage (